Return and Refund Policy

Effective Date: February 11, 2025

Thank you for shopping at Kustom Impressionz. We value your satisfaction and aim to provide a hassle-free return and refund experience.

1. Returns

We accept returns under the following conditions:

• Items must be returned within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging with all tags attached.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items such as personalized products and digital downloads are non-returnable.

To initiate a return, please contact us at kustom.impressionzz@gmail.com with your order details.

2. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 3-7 business days to your original payment method.

Refunds may be denied if:

• The item is damaged due to misuse.
• The return request is made after the return window.
• The item is missing parts or original packaging.

4. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

1. Check your bank account again.
2. Contact your credit card company; it may take time before your refund is officially posted.
3. Contact your bank, as processing times can vary.
4. If you’ve done all of the above and still haven’t received your refund, email us at kustom.impressionzz@gmail.com

7. Contact Us

For any return and refund inquiries, please contact us at:
📧 Email: kustom.impressionzz@gmail.com
📞 Phone: (205)887-9031